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MCASF PM Workshop: The GC as Your Customer 2025_07_11

MCASF PM Workshop: The GC as Your Customer 2025_07_11

Friday, July 11, 2025 (9:45 AM - 11:30 AM) (EDT)

Description

Note: This virtual class will be held via Zoom and requires active participation.

Who should attend: 

Essential for estimators, assistant project managers, and project managers.

Professionalism in Practice: Working with General Contractors

Elevate your project management game with our class tailored for mechanical contractors. Learn to view the General Contractor (GC) as your key customer, mastering best practices for interactions that leave lasting positive impressions. This session will guide you through strategies to build strong, beneficial relationships with GCs, enhancing your reputation and project outcomes. Join us to transform your approach, ensuring your mechanical contracting firm stands out for professionalism and partnership.


Topics for this class include the following:

  • Understand the GC as your customer: Approach interactions with a service mindset.
  • Master GC interaction techniques: Learn effective communication and relationship-building.
  • Make positive impressions: Showcase professionalism to enhance your image.
  • Build strong GC relationships: Cultivate lasting connections for better project outcomes.

 

Best practices for Virtual Training

To ensure a productive and engaging learning experience, participants will be asked to follow these best practices:

  • Be an active participant: Be engaged in discussions, ask questions, and engage in activities.
  • Keep your webcam on: Keep your webcam on to enhance interaction and understanding.
  • Quiet space: Choose a distraction-free, well-lit environment.
  • Be respectful: Avoid texting and taking phone calls during the session.
  • Take notes: Have tools ready for note-taking during sessions.
  • Punctuality: Log into sessions 15 minutes before they begin.
  • Tech check: Ensure stable internet, audio, and webcam before sessions.
  • New to Zoom? Need help? Please let us know ahead of time.


Presenter:

Troy Aichele has spent 30 years in the mechanical construction industry, with extensive experience in office buildings, high-rise, hospitality, hospitals, casinos, and schools in both remodel and new construction environments. Troy is recognized as an effective team builder as well as a leader in business and sales planning, scheduling, cost-control, design, constructability, value engineering, and labor productivity. Troy expediently problem solves with personnel ranging from field workers, contractors, engineers, architects, accountants, purchasing, insurance and bonding agents, auditors, and developers on large scale projects that differ in teams, schedule, location, and design.


Need assistance with your registration or have questions about this event? Please contact MCASF Membership Coordinator Beatriz Uribe,  b.uribe@mcasf.org

Event Contact
Beatriz Uribe
(305) 290-3972
Send Email
Friday, July 11, 2025 (9:45 AM - 11:30 AM) (EDT)


9:45 – 10:00 

  • Technology check: Join meeting, webcam on, mic working.

10:00 – 11:30 

  • Virtual training session
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Workshop
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